Planning a trip to East Africa should feel exciting — not overwhelming. At Damon Quest Tours, we’ve simplified the process to make sure your journey from the first inquiry to your final farewell is seamless, personal, and stress-free. Whether you’re booking a romantic safari, a family holiday, or a beach and culture combo, here’s exactly what to expect when you travel with us.
Step 1: Your Inquiry
Your journey begins with a simple message, call, or inquiry through our website, WhatsApp, or email. You tell us where you want to go, your travel dates, interests, group size, and budget — even if it’s just a rough idea. You can reach us directly at [email protected] or +254 718 780 619.
Step 2: Personalized Consultation
Once we receive your inquiry, our team will reach out to you to understand your preferences in detail. Do you prefer luxury lodges or boutique stays? Are you interested in wildlife, culture, beaches, or all of the above? We guide you through the options available and offer honest recommendations based on local knowledge.
Step 3: Tailored Itinerary Proposal
We’ll send you a custom-made itinerary that includes suggested destinations, activities, accommodations, transport options, and pricing — all based on your goals. You can review it, ask questions, request changes, and make adjustments until it feels just right.
Step 4: Booking Confirmation
Once you’re happy with your itinerary, we’ll send you a formal quotation and booking details. To confirm your reservation, a 50% deposit is required. The balance is due at least 3 days before your trip begins. For last-minute bookings, full payment is required immediately.
Step 5: Final Preparation & Travel Pack
After confirmation, you’ll receive a final itinerary along with travel tips, packing suggestions, visa and health guidance, and contact details for your assigned tour manager. We stay in touch and help you prepare for departure — answering any last-minute questions or concerns.
Step 6: On-the-Ground Support
From the moment you land, our team is with you. You’ll be met at the airport, escorted to your first destination, and accompanied by experienced guides and drivers. We’re available throughout your journey via phone or WhatsApp for anything you need — be it rescheduling, add-ons, or emergency support.
Step 7: Your Experience, Your Way
Whether you’re tracking lions at sunrise, sailing a dhow in Zanzibar, or tasting Swahili street food in Mombasa, every experience is curated around your interests. We ensure flexibility, safety, and personalized care so that you can enjoy the adventure without worrying about logistics.
Step 8: Farewell and Feedback
At the end of your trip, we ensure your return transfers are smooth and timely. We also invite you to share feedback so we can keep improving. Many of our guests return for second or third safaris — or refer friends and family. Your satisfaction means everything to us.
Let’s Begin
Planning a trip doesn’t have to be complicated. With Damon Quest Tours, it’s personal, professional, and easy. From your first message to your last sunset photo, we’re here to deliver an experience that stays with you for a lifetime.
Start your journey today at www.damonquest-tours.com
Email: [email protected]
WhatsApp: +254 718 780 619